These Terms of Service govern your access to and use of all banking products, financial services, digital platforms, and related services offered by ContraCargo. Please read them carefully before opening an account or using any of our services.
By opening an account, accessing our website, mobile application, internet banking platform, or using any service provided by ContraCargo, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service, our Privacy Policy, and any additional agreements applicable to specific products or services.
If you do not agree with any provision contained herein, you must discontinue the use of our services immediately.
To open and maintain an account with ContraCargo, you agree that you will:
We reserve the right to decline, suspend, restrict, or terminate any account application that does not satisfy our verification, compliance, or risk assessment requirements.
As a customer, you agree to:
ContraCargo is an international financial institution providing banking and financial services across eligible jurisdictions, including but not limited to:
Service availability may vary depending on your country of residence, regulatory requirements, and applicable banking laws.
All transactions are subject to verification, fraud prevention, compliance screening, and regulatory approval where applicable and it is one after the order.
Where a transaction fails due to technical issues attributable to our systems, any applicable debit and eligible service charge will ordinarily be reversed to the customer's account after successful internal review, subject to applicable banking procedures and regulatory requirements.
Certain banking services may attract transaction fees, maintenance charges, currency conversion fees, processing charges, regulatory levies, or other applicable service fees.
By using our services, you authorize us to settle all applicable fees where permitted by law and the applicable account agreement.
All fees remain subject to change. Updated fee schedules may be published on our website or communicated through official customer channels.
Customers are expected to maintain reasonable activity on their accounts and respond promptly to requests relating to pending transactions or compliance reviews.
Where an account remains inactive for an extended period, particularly where there are pending transactions, unresolved verification requirements, compliance reviews, or customer action is required, ContraCargo may temporarily restrict or place the account into an inactive status as a security and regulatory measure.
To restore full account functionality, customers may be required to contact our Customer Support team, complete identity verification, provide supporting documentation, and comply with service charge of 102 US dollar and additional security procedures.
Where permitted by applicable law and disclosed in our fee schedule, account reactivation, administrative processing, compliance review, or other related services may be subject to reasonable service or administrative fees.
Protecting customer assets is one of our highest priorities. Consequently, we reserve the right to:
We collect, process, store, and protect personal information in accordance with applicable privacy and data protection laws.
By using our services, you consent to the collection and processing of your information for identity verification, fraud prevention, regulatory compliance, service improvement, and customer support.
You agree to receive statements, notices, security alerts, transaction confirmations, disclosures, and other communications electronically via email, SMS, mobile application notifications, internet banking, or other approved communication channels.
As an international banking institution, ContraCargo complies with applicable anti-money laundering (AML), counter-terrorist financing (CTF), sanctions, Know Your Customer (KYC), and other international regulatory obligations.
Customers agree to cooperate with any reasonable request for documentation or information required for regulatory compliance.
We reserve the right to suspend, restrict, freeze, or permanently terminate any account where:
All trademarks, logos, software, website content, branding, graphics, and intellectual property associated with ContraCargo remain our exclusive property and may not be copied, reproduced, or distributed without prior written permission.
While we strive to provide uninterrupted services, we cannot guarantee continuous availability due to scheduled maintenance, technical issues, third-party service providers, force majeure events, or regulatory requirements.
To the maximum extent permitted by law, ContraCargo shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our services.
We may amend these Terms of Service from time to time to reflect changes in law, technology, business practices, or regulatory requirements. Continued use of our services after such changes constitutes acceptance of the revised Terms.
These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where the relevant banking relationship is maintained, together with applicable international banking regulations and regulatory obligations.
If you have any questions concerning these Terms of Service or require assistance regarding your account, please contact us:
Email: info@contracargo.online
Customer Support: Available 24 Hours
Website: https://contracargo.online
International Banking Services: Customer assistance available worldwide through our secure online banking platform.
Last Updated: April 6th 2026.
By continuing to access or use any service provided by ContraCargo, you acknowledge that you have read, understood, and agreed to these Terms of Service.